Professional Shiatsu Massage At Home
Frequently Asked Questions
How long should each shiatsu massage session last?
We recommend sessions of 15 to 20 minutes. Exceeding 20 minutes in a single session can cause the muscles to become over-stimulated, leading to temporary soreness. For best results, use it once or twice daily — once in the morning to release overnight stiffness and once in the evening to unwind tension accumulated during the day.
Can I use the heat function every session?
Yes. The heat function is safe to use every session. The warmth increases blood flow to the muscle tissue, making the kneading action more effective and deepening relaxation. The heat operates at approximately 40 to 45 degrees Celsius, which is safe for regular use on the neck, shoulders, and lower back.
Can I use it while driving?
Yes. The car adapter is included for commute use. Always ensure the massage pillow does not obstruct your driving position. We recommend starting it before you begin driving rather than adjusting it while in motion.
Is it safe to use on the lower back as well as the neck?
Yes. The design works effectively on the neck, upper shoulders, lower back, calves, and thighs. Do not use it directly on the spine itself — position it so the kneading nodes contact the muscles on either side of the spine.
What is your return policy?
Every Avenza Neck Massager is covered by our 30-day money back guarantee. Email support@avenzahub.com and we will process a full refund or send a replacement within 2 business days.
